FAQ

Currently, we only ship within Canada

At this time, all orders are online only

Pay securely and discreetly with Credit or Debit Card

Discreet names on credit card statements are used for privacy

Residents of Canada that are ages 19+ can purchase products from our website

All orders are shipped discreetly & securely through Canada Post 

Due to how our fulfillment system is set up, we can not add or remove items from your order after you’ve paid

If you would like to add more products, please place a new order

Yes, we are happy to try and get any product for you! Just send us an email [email protected]

Once your order is placed and we’ve received your payment, we will begin processing it.

Our cut-off for all shipments is noon  (EST). If you order past this time, your order will be shipped out the following day after noon.

All packages are shipped via Canada Post, Normally can take up to 3-5 business days for delivery to most major cities. If you live in a rural area it may take a day or two longer. 

It may take up to 48 hours for Canada Post to update their system with the tracking number. If after 48 hours the tracking does not work please do not hesitate to contact [email protected]

Orders over $150 ship FREE via Expedited Shipping (4–7 business days).

For orders under $150, shipping is calculated at checkout.

Need it faster? Upgrade to Xpresspost (2–3 business days) at checkout for $26.99.

Note: Due to size/weight, the Master Case (50 cartons) ships via Free Expedited Shipping only (Xpresspost not available).

Due to how our fulfillment system is setup, we do not accept exchanges.